Parcel or palletized deliveries take at least 2 working days from time of order, but you can choose a delivery date to suit at the checkout screen. More delivery information can be found here: Delivery Information

Yes we can design a complete flue system for you, just contact us here and let us know your requirements and we will work out all of the components you need from start to finish.

If you would like to apply for a trade account please complete our trade account registration form, and once this has been approved by our team you will be emailed to create a password, and then will be able to log in and view the trade pricing.

The guarantee on all twin wall flue components is 15 years providing the guarantee registration form has been completed. You can find our registration form, and more about our guarantee here: Thermotec Guarantee Information

Yes all Thermotec flue systems have been independently tested and certified by KIWA, and all the information on Thermotec Flue Systems can be found here: Thermotec Information

You can contact us by either giving us a call, dropping us an email, or using our online contact form. All of our contact information can be found here: Contact Us